to read this ToS
Datadog's fine print is longer than you think.
📺Longer than an entire sitcom episode.
The 5 things you actually need to know
⏱️ Saved you 15 min 2s- 1
They can use anything you post or upload for any reason, forever.
- 2
They can use your data to train their AI models.
- 3
You have to defend them if someone sues them because of your actions.
- 4
If you leave, they keep your data and you might not get a refund.
- 5
They can change the rules anytime and you agree by just using the app.
Generated by AI from the actual contract — but for the lawyer-level breakdown, scroll down 👇
AI training
No flags in this category.
Auto-renewal
No flags in this category.
Price hikes
No flags in this category.
Data residency
No flags in this category.
Termination friction
- Severity 3
"If you violate these Terms, Datadog may suspend or terminate your use of the Site. Datadog’s right to suspend or terminate your use of Site applies even if a breach is committed unintentionally or without your authorization if Datadog believes that suspension or termination is necessary to ensure compliance with Applicable Laws or to protect the rights, safety, privacy, security or property of Datadog, its customers or third parties."
Datadog suspends or terminates your access to the Site if you violate these Terms, even if unintentionally, to ensure legal compliance or protect its interests.
Datadog can cut off your access to the service immediately if you break the rules, regardless of your intent.
Liability caps
- Severity 4
"TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (a) IN NO EVENT SHALL DATADOG, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THE SITE; AND (b) IN NO EVENT SHALL DATADOG’S CUMULATIVE AND AGGREGATE LIABILITY UNDER THESE TERMS EXCEED TWO HUNDRED U.S. DOLLARS."
Datadog disclaims liability for indirect damages and limits its total aggregate liability to $200.
You cannot recover significant damages from Datadog for any issues arising from the service, even if Datadog is at fault.
Indemnification
- Severity 3
"You agree to defend, indemnify and hold harmless Datadog, its affiliates and their respective employees, contractors, agents, officers and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, debt or expenses (including without limitation attorneys’ fees) arising out of or related to any claim, suit, action or proceeding by a third party arising out of or relating to your use of the Site, breach of these Terms (including any Datadog policy referenced in these Terms), violation of law, or any Content that you post, upload or cause to interface with the Site, or otherwise transfer, process, use or store in connection with the Site."
Datadog requires you to defend and hold harmless Datadog and its personnel from claims arising from your use of the Site, your breach of these Terms, or your violation of law.
You will be responsible for paying Datadog's legal fees and any damages if your actions lead to a third-party lawsuit against Datadog.
Silent term changes
- Severity 3
"Datadog may modify these Terms at any time by posting a revised version on the Site. By accessing the Site, you agree to the latest version of these Terms."
Datadog can change these Terms at any time by posting an updated version on its Site, and your continued use signifies your agreement to the latest terms.
You must regularly check the terms for changes, as your use of the service means you accept the most recent version, even if you haven't read it.
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Datadog · grade C
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Recent changes detected
Oct 7, 2024
Datadog extended the cancellation notice window from 60 to 90 days and removed its prior commitment to send 30-day renewal reminders. Customers who miss the new 90-day window are auto-renewed at whatever the current price is.
Engineering teams on annual Datadog contracts — the 90-day silent window closes a full quarter before year-end, meaning any budget review happening in Q4 is already too late to cancel without penalty.