AI training
- Severity 4
"By using the Service, you hereby grant a license to Doist to transfer, transmit, distribute, or otherwise make available your User Content to such LLMs and, as applicable, the providers of such LLMs."
Todoist licenses your User Content to LLMs and their providers to train artificial intelligence models.
Your data may be used to train AI models, potentially exposing sensitive information.
Auto-renewal
- Severity 3
"If you activate a Subscription Service, you authorize Doist or its third-party payment processors to periodically charge, on a going-forward basis and until cancellation of either the recurring payments or your account, all accrued sums on or before the payment due date for the accrued sums."
Todoist automatically charges you for subscription services until you cancel your account or recurring payments.
You will continue to be billed for the service unless you actively cancel, potentially leading to unwanted charges.
- Severity 3
"Your account will be charged automatically on the Subscription Billing Date all applicable fees and taxes for the next subscription period (e.g., monthly billing periods will be billed on the same day each month)."
Todoist automatically charges your account for subscription fees and taxes on the billing date for the upcoming period.
You will be billed automatically for the next subscription period without further action from you.
- Severity 3
"The subscription will continue unless and until you cancel your subscription or we terminate it."
Your subscription continues automatically until you cancel it or Todoist terminates it.
The service will renew automatically unless you take action to cancel.
- Severity 3
"You must cancel your subscription before it renews in order to avoid billing of the next periodic Subscription Fee to your account."
You must cancel your subscription before the renewal date to avoid being charged for the next subscription fee.
Failure to cancel before the renewal date results in an automatic charge for the next period.
- Severity 3
"Todoist Pro, which automatically renews at the end of your billing period consistent with the terms of Section 4.3 (Subscription Service)."
Todoist Pro automatically renews at the end of your billing period.
Your Todoist Pro subscription will renew automatically unless you cancel it.
Price hikes
- Severity 3
"Doist may change the price of any feature of the Service; if this occurs, Doist will provide you advance notice of the changes before they apply."
Todoist may change service prices and will notify you in advance.
You may be charged more for the service after receiving advance notice of a price increase.
- Severity 3
"Doist, at its sole discretion, may make promotional offers with different features and different pricing to any of Doist's customers."
Todoist offers different features and pricing to customers through promotional offers at its discretion.
You may not receive the same pricing or features as other customers.
Data residency
No flags in this category.
Termination friction
- Severity 3
"Subject to the setting designated for the particular Workspace, it is your sole responsibility to export or save any User Content that is contained in a Workspace."
You are responsible for exporting or saving your workspace content before termination.
You risk losing your data if you do not proactively save it before the workspace is terminated.
- Severity 3
"Doist is under no obligation to maintain or provide any User Content that was contained in a Workspace after termination."
Todoist does not have to keep or provide your workspace content after termination.
Todoist will not store your data after termination, making it unrecoverable if not saved.
- Severity 3
"Upon termination of these Terms: (c) you must pay Doist all payment obligations that accrued prior to termination (all prepaid fees for the Service are non-refundable and non-cancellable unless otherwise stated on the help page);"
You must pay Todoist for all fees accrued before termination, and prepaid fees are non-refundable.
You will not get a refund for any prepaid service fees if your account is terminated.
- Severity 3
"If the Administrator of a Workspace terminates their account, then all Workspace Authorized Users of that Workspace will no longer have access to that Workspace, which includes any User Content contained that Workspace."
If an administrator terminates a workspace, all users lose access to that workspace and its content.
You will lose access to your workspace and all its data if the administrator closes it.
Liability caps
- Severity 4
"Notwithstanding anything to the contrary in Section 19 (Limitation of Liability), and to the fullest extent permitted by law, Doist will have no liability or responsibility to you or any third party with respect to any matter whatsoever regarding the Beta Services, including the loss of any of your User Content or other data or communications resulting from your use of the Beta Services."
Todoist has no liability for any issues arising from your use of Beta Services, including data loss.
You cannot hold Todoist responsible if you lose data or encounter problems while using Beta Services.
- Severity 4
"TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE DOIST ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON OR AVAILABLE THROUGH THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY DOIST ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE."
Todoist is not liable for indirect, special, consequential, or punitive damages related to your use of the service.
You cannot recover lost profits or other indirect damages from Todoist if the service causes issues.
- Severity 4
"EXCEPT AS PROVIDED IN SECTION 20.5 (NOTICE OF ARBITRATION; PROCESS) AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE DOIST ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO DOIST FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO CLAIM; OR (B) $100."
Todoist's total liability to you is limited to the greater of amounts paid in the last 12 months or $100.
Your ability to recover damages from Todoist is capped at a maximum of your prior year's payments or $100.
Indemnification
- Severity 3
"(e) User Content that violates federal, state, or local employment discrimination or harassment laws;"
You must defend and indemnify Todoist against claims related to User Content violating employment laws.
You will bear the legal costs if your content violates employment laws and results in a claim against Todoist.
- Severity 3
"(f) your use of the Service in violation of your obligations under any agreement between you and a third party, including, but not limited to, the maintenance and protection of third-party confidential information and trade secrets;"
You must defend and indemnify Todoist against claims arising from your use of the service in violation of third-party agreements.
You are responsible for legal defense costs if your service use breaches an agreement with another party.
- Severity 3
"or (g) any dispute or issue between you and any third party."
You must defend and indemnify Todoist against claims arising from disputes between you and third parties.
You will cover Todoist's legal costs if a dispute between you and another party involves the service.
- Severity 3
"To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Doist and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (together, the "Doist Entities") from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or connected with: (a) your unauthorized use of, or misuse of, the Service;"
You must defend and indemnify Todoist against claims arising from your misuse of the service.
You will have to pay for legal costs if your actions lead to a third-party lawsuit against Todoist.
- Severity 3
"(b) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation;"
You must defend and indemnify Todoist against claims arising from your violation of terms or laws.
You are responsible for legal costs if your violation of terms or laws results in a claim against Todoist.
- Severity 3
"(c) your violation of any third party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right;"
You must defend and indemnify Todoist against claims arising from your violation of third-party rights.
You will cover Todoist's legal expenses if your actions infringe on someone else's rights.
- Severity 3
"(d) the nature or content of data processed by the Service;"
You must defend and indemnify Todoist against claims related to the content of data you process.
You are liable for legal costs if the data you process through the service leads to a claim against Todoist.
Silent term changes
- Severity 4
"Doist will have no liability for any change to the Service or any suspension or termination of your access to or use of the Service."
Todoist has no liability for any changes to the service or suspension or termination of your access.
Todoist is not responsible for any negative consequences if they change, suspend, or terminate your access to the service.
- Severity 4
"We reserve the right to change these Terms on a going-forward basis at any time."
Todoist can change these Terms at any time on a going-forward basis.
The terms of service can be updated by Todoist without your explicit consent.
- Severity 4
"If a change to these Terms materially modifies your rights or obligations, we may require that you accept the modified Terms in order to continue to use the Service."
Todoist may require you to accept modified Terms to continue using the service if your rights are materially changed.
You might need to agree to new terms to keep using the service if significant changes are made.
- Severity 4
"Material modifications are effective upon your acceptance of the modified Terms. Immaterial modifications are effective upon publication."
Immaterial changes to the Terms are effective upon publication, while material changes require your acceptance.
Minor updates to the terms become effective immediately, while major ones require your explicit agreement.
- Severity 4
"Doist reserves the right to modify or discontinue the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice to you."
Todoist can modify or discontinue the service, including features, temporarily or permanently, without notice.
Todoist can change or remove service features or shut down the service without informing you.
Better alternatives
Higher-rated vendors in productivity that may be safer than Todoist.
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Todoist ยท grade D
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